AI Voice Agents

The phone becomes an automated channel, not a bottleneck.

Voice agents for inbound and outbound calls: bookings, sales, confirmations, support and processes connected to company systems.

Agent onlineOperational demo
24capacity simulation
Call in progressBooking
00:18
ListenUnderstandCheckExecute

ClientI would like a booking for Thursday evening.

Agent AICertainly. I am checking availability for Thursday.

Checking calendarin progress
BookingLead qualificationConfirmationSupportAppointmentFollow-up
0concurrent conversations*24/7availabilityRO · EN · ESconfigurable languages

Demonstrative interface. *Capacity is configured according to VoIP, platform and operational limits.

Capabilities

Inbound

Answer calls

Handles requests, bookings, support and information, including when the team is busy.

Outbound

Initiate campaigns

Contacts leads, confirms appointments, reactivates customers and follows up.

Appointments

Check availability

Checks the calendar or booking system and saves the correct slot.

Qualification

Ask the right questions

Follows agreed criteria and transfers only relevant cases.

Transfer

Hand over with context

Transfers the call to a person together with the data and conversation summary.

Actions

Update systems

CRM, ticketing, calendar, payments, email, SMS, WhatsApp and APIs.

Inbound

The customer calls you.

The agent answers, identifies the request, checks permitted information and completes or transfers the conversation.

  • Reception and bookings
  • Support and status
  • Appointments and rescheduling
  • Frequently asked questions

Outbound

The agent contacts the customer.

The campaign runs in a controlled way, with rules for frequency, outcomes, callbacks and human transfer.

  • Lead qualification
  • Confirmations and reminders
  • Reactivation and follow-up
  • Surveys and feedback

From conversation to outcome

01CallInbound or outbound
→
02UnderstandingIntent and context
→
03CheckCRM, calendar, rules
→
04ActionBooking, message, task, transfer

*Effective concurrency depends on the telephony provider, voice platform, API limits and the team capacity to receive transfers.

Next step

We build pricing around complexity and volume.

Packages and the minute configurator will be added in the next stage.